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Operations

Chief Operating Officer

Runs the day-to-day machine that delivers the product or service to customers.

Few openings Team: Chief Operating Officer Reports into: Chief Executive Officer

What they actually do

Hiring demand

Few openings. Usually one per company or one per department. Reached by promotion over years, not by applying cold.

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Who they work with

CEOEvery operational teamFinance (costs)Analytics (operational metrics)

Typical tools

Operational dashboardsERP / WMSProcess tools (Lean, Six Sigma)

Skills to get there

Title ladder

Common titles for this role at each level. Companies vary; see Role titles decoded.

LevelTypical titles
EntryIndividual contributor in Supply Chain & Logistics
MidManager → Director in the function
SeniorVP / SVP of the function
TopChief Operating Officer
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How to get here

Salary (US) as of 2026-11

Median$152K
Typical range$84K–$350K

Sources:

Executive pay tracks company size far more than title, so these figures are not comparable across C-suite pages; mid-size private companies shown. Median is Payscale's COO average base; range runs from Payscale's 10th-percentile base ($84K) to the top of a 2026 posting for a ~$60M company ($350K). Public-company COO packages (base + bonus + equity) are a different scale, often several times these figures; Glassdoor's total-pay median reflects that mix.

Experience to get here

Entry level10-12 years (first COO seat at a small company)
Typical title12-20+ years of progressive operations leadership

Bachelor's required; MBA or master's common and often preferred by larger firms. Postings weight scaling track record over degree.

Typical prior roles

VP / SVP of OperationsGeneral Manager or Plant/Site DirectorVP Supply Chain or Customer OperationsHead of BizOps / Chief of Staff to CEOManagement consultant (operations practice)

Must have

Milestones people hit first

Certifications

Nice to havein postings: rarely
Exam fee$555
Training35 contact hours required; self-study $0-300; prep courses vary
Renewal60 PDUs / 3 years
Typical total$600-2,500 incl. PMI membership/prep (member exam $405 / non-member $555)

Time: 3-6 months
Prerequisites: 36 months leading projects (4-year degree) or 60 months; 35 hrs PM education or CAPM

Not a factor in COO searches; experience and results decide. Listed because earlier-career ops leaders often hold it.

Nice to havein postings: rarely
Exam fee$483
Trainingself-study $0-300; prep courses vary; retake $283
RenewalASQ recertification every 3 years
Typical total$400-2,000 (member exam $383 / non-member $483)

Time: 2-4 months study
Prerequisites: 3 years full-time experience in the body of knowledge

Lean/Six Sigma fluency is expected of COOs in manufacturing; the belt itself is a mid-career credential.

Training & learning

Sources & notes

BLS has no COO occupation; mapped to Chief Executives (11-1011). No certification appears in the COO posting cited; the two listed are explicitly 'rarely'. Median is Payscale's COO average base; BLS Chief Executives (which spans all company sizes) is shown for context only. The posting and Payscale bracket a mid-size private-company range of roughly $84K-$350K base. Public-company comp is excluded.

Figures are US, from the sources listed, and change often; verify before deciding.

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